Questions, answered straight.

31 answers on cost, schedule, permits, warranty, and what actually holds up in Lowcountry salt air, wind, and humidity. If yours isn't here, call us — we'll answer it the same way.

Getting started

How the first conversation works and what you get out of it.

How do I get an estimate, and does it cost anything?

Estimates are free. Call, email, or send the quote form and we'll set a walk-through — usually within a few business days. We measure, photograph, and look at the parts of the exterior that touch your project, then send a written scope with line-item pricing. No pressure appointment, no same-day discount games.

How fast can you get to me?

Most site visits happen within three to five business days. Emergency water intrusion and storm damage move to the front of the line — call us instead of using the form so we can respond same day.

What should I have ready before the walk-through?

Anything you already know: the age of the roof, siding, or windows, past repairs, insurance claims, HOA guidelines, and photos of leaks or damage when it's happening. It all speeds up an accurate scope.

Do you handle small repairs or only full replacements?

We do both. Repairs get the same written scope and warranty language as replacements. If a repair is throwing good money at a failing system, we'll tell you plainly and price both options so the choice is yours.

Can you do more than one trade at the same time?

That's the whole point of how we're built. Roofing, siding, windows, doors, painting, and decks under one contract, one schedule, and one accountable lead. Sequencing them together usually costs less and eliminates the finger-pointing between trades.

Pricing & payment

What drives the number and how money actually moves.

What drives the price of an exterior project?

Square footage and access come first, then material grade, the amount of trim and detail work, and how much hidden repair we find once things are open. Two-story elevations, steep pitches, and tight marsh-side lots add labor. We break all of it out so you can see where the money goes.

How do payments work?

A deposit at scheduling, progress payments tied to real milestones, and the balance at completion once your punch list is cleared. We don't ask for the full amount up front — ever. If someone in this trade does, that's your signal to walk.

What happens if you find hidden damage mid-project?

We stop, photograph it, show you, and price the repair before we touch it. Nothing gets covered up and nothing gets billed without your written approval on a change order.

Do you offer financing?

We can point you to third-party financing options for larger projects. We're not a lender and we don't earn a commission on the referral, so the terms you see are the terms you get.

Which exterior upgrades return the most value in Charleston?

Nationally, siding, entry doors, and windows sit near the top for cost recouped, and here they do double duty by cutting salt and moisture damage. Practically: a sound roof protects everything under it, siding and paint protect the structure, and windows and doors show up in comfort and power bills every month.

Timeline & what to expect on site

Duration, disruption, and who you talk to while it's happening.

How long will my project take?

Roofs run one to three days. Windows install in one to two days after a four to eight week material lead time. Siding runs one to three weeks. Exterior painting runs five to ten working days. Decks and porches run two to four weeks plus permitting. You get both dates — start and finish — before we begin.

Do I need to be home?

Not for the whole project. We need you for the walk-through, for any change-order decision, and for the final punch list. Everything else runs with your project lead keeping you posted.

Who is actually on my property?

One crew and one named lead per project, with a direct number for that lead. Not a call center, not a different subcontractor every morning. We tell you about schedule changes before they happen, not after.

What about rain and weather delays?

Lowcountry summers move schedules. We never open more roof or wall than we can dry in that day, and we watch dew point on paint work because coatings applied into humidity fail early. If weather shifts your calendar, you hear it from us the same day.

How do you protect the yard, plants, and driveway?

Tarps and plywood over landscaping and hardscape, magnet sweeps for nails at the end of every day, and a dumpster placed where it won't crack your drive. Final clean-up is part of the scope, not a favor.

Do you pull permits and handle HOA approvals?

Yes. We pull permits with the correct jurisdiction — City of Charleston, Mount Pleasant, Berkeley or Charleston County — and schedule inspections. For HOA and architectural review boards on Daniel Island, Kiawah, and similar communities, we prepare the color, material, and elevation submittals you need for approval.

Lowcountry conditions

Salt, wind, humidity, and sun — and what actually survives them.

What does salt air really do to an exterior?

It corrodes fasteners and flashing from the inside out, chalks paint faster, and pits unprotected metal on hardware, gutters, and railings. That's why we specify stainless or coastal-rated fasteners, corrosion-resistant flashing, and coatings rated for marine exposure rather than whatever's cheapest on the shelf.

How do you build for wind and hurricane season?

Correct nailing patterns and uplift-rated fastening on roofing, sealed decking, properly integrated flashing and water-resistive barrier behind siding, and impact or pressure-rated units where your wind zone calls for it. Wind gets in through the openings first, so doors and window attachment matter as much as the roof.

Why does mildew keep coming back on my siding and paint?

Humidity plus shade plus organic film on the surface. A wash alone doesn't fix it — the surface needs mildew treatment before coating, and mildew-resistant paint in shaded north elevations. Trimming vegetation back off the wall does more than most people expect.

Do I need impact-rated windows and doors?

It depends on your wind zone and exposure, not on a sales script. We'll tell you where impact rating genuinely earns its cost and where a strong Low-E package is the smarter spend. We don't blanket-upsell impact glass on every opening.

What's the best time of year to do exterior work here?

Fall and spring are ideal for painting because humidity and dew point cooperate. Roofing, siding, windows, and doors run year-round — winter is often the easiest time to get on a schedule. If your roof is failing, the right time is now, not next season.

How often should I be maintaining the exterior?

Rinse salt off hardware and railings a few times a year, wash siding annually, clear gutters twice a year and again after storms, and re-caulk trim joints as they open. Walk the exterior after every named storm and photograph anything that moved. Small maintenance here prevents the expensive kind of repair.

Licensing, insurance & warranty

The paperwork that separates a contractor from a risk.

Are you licensed and insured in South Carolina?

Yes — licensed for the work we perform, with general liability and workers' compensation coverage. Ask and we'll send current certificates before you sign anything. Never let anyone start work on your home without seeing both.

What warranty do I get?

A written workmanship warranty from us plus the manufacturer's product warranty on materials. Both documents are handed over at the final walkthrough along with the exact product lines and colors installed, so a future owner or contractor knows what's on the house.

What if something goes wrong after you're done?

Call your project lead. We come back. Workmanship issues inside the warranty period are ours to fix, and we'd rather handle it in a week than have it become the thing you tell your neighbors about.

Do you use subcontractors?

We use vetted crews we've worked with repeatedly and we manage them directly. You still get one contract, one lead, and one company that owns the outcome. We don't hand you off.

Can you help with an insurance claim after a storm?

Yes. We document damage with photos and a written condition report you can hand to your adjuster, and we can meet the adjuster on site so the approved scope reflects what the house actually needs.

Builders & general contractors

For production, custom, and multifamily partners.

Do you work as a trade partner on new construction?

Yes. Our B2B division runs multiple exterior scopes for builders and GCs — roofing, siding, windows, doors, painting, and decks — under one point of contact instead of six schedules to chase.

How do you handle production schedules?

Committed crew counts, dates we hold, and early notice when a material lead time threatens a slot. Missing a dry-in date has downstream cost, so we flag risk in advance rather than explaining it after the fact.

Can you take on multiple lots or a full community?

Yes. Multi-lot and multifamily scopes are priced per plan type with repeatable details, which keeps quality consistent and punch lists short across the whole community.

How do warranty and punch work on your builder projects?

One warranty contact for every exterior scope we performed. Punch items come back to us directly instead of bouncing between trades while the closing date moves.

Questions about a specific trade?

Every service page carries its own FAQ on timelines, materials, process, and warranty for that scope.

Still have a question?

Ask us directly. You'll get a real answer from someone who does the work — not a sales pitch.

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