What to do in the first 24 hours
Most claim disputes trace back to what didn't get documented before a repair. A few steps protect you before anyone touches the roof.
- Photograph the damage and any interior water staining, with dates, before any tarping
- Move belongings and put a container under active drips; don't climb up yourself
- Call your carrier and open a claim — write down the claim number and adjuster contact
- Get emergency mitigation done and keep the invoice; carriers generally reimburse it
- Don't sign a contract that assigns your claim benefits to a contractor







